Australian CIO Summit 2018

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  • Turning Business Data into Dollars


    Bill Frangeskakis from Frontline Systems, a sponsor company at the marcus evans Australian CIO Summit 2012, on using data to produce stronger results.

    Interview with: Bill Frangeskakis, General Manager, Frontline


    Chief Information Officers (CIOs) must help void the gap between Information Technology (IT) and business operations, says Bill Frangeskakis, General Manager, Frontline. Only when the two are linked will CIOs be able to turn data into business dollars, he adds.

    From a sponsor company at the upcoming marcus evans Australian CIO Summit 2012, taking place in Queensland, Australia, 23 - 25 July, Frangeskakis discusses Business Intelligence (BI) and better utilising data.    

    How can CIOs ensure that organisations make the most out of data?

    In order to bring growth, productivity and efficiency to the business, it is essential CIOs correctly link business requirements to IT. There is currently a gap between IT and business operations that needs to be voided.

    CIOs are charged with delivering the data that allows the business executives to turn it into dollars. Data has to be delivered in a way that allows executives to make accurate business decisions; it is all about business intelligence.

    Businesses will require increasingly more from data, therefore they will need a larger infrastructure to support and process that.

    How can technology transform business processes to become more efficient?

    Most people understand that if a company makes widgets and buys another widget making machine, it can make more dollars. However, the key in today’s economic environment is turning information into money, which can only be done by better understanding the market and manufacturing processes. Businesses must inherently use information in more sophisticated ways to produce better results.

    Although IT teams deliver the information, it is up to the business executives to manage it and understand what needs to be done. The utilisation of data is up to the business, and the managers within the business to analyse the information and what it means to them.

    How can CIOs successfully identify and mitigate IT risks?

    When implementing technologies, whether it be software, hardware or infrastructure, the key decision criteria are the risks involved in implementing and investing in new assets. For example, if an organisation implements a new Enterprise Resource Planning system, it may not be able to process orders or generate invoices for some time, which would affect the business enormously.

    What upcoming trends do you believe CIOs should prepare for?

    There are three trends that will continue to be key developments in IT. Firstly, mobile solutions are becoming more and more in vogue as they allow businesses to be transacted while out of the office, which is an ongoing development.

    Secondly, globalisation is now allowing products to be sold all over the world, no matter where they are manufactured, allowing businesses to interact with clients on a completely different level.

    Lastly, the cloud is still being discussed, as organisations see it as a way of not only doing business more efficiently, but driving greater agility.

    Contact: Stacey Melvin, Journalist, marcus evans, Summits Division

    Tel: + 357 22 849 400

    About the Australian CIO Summit 2012

    This unique forum will take place at the RACV Royal Pines Resort, Gold Coast, Queensland, Australia, 23 - 25 July 2012. Offering much more than any conference, exhibition or trade show, this exclusive meeting will bring together esteemed industry thought leaders and solution providers to a highly focused and interactive networking event. The Summit includes presentations on the evolving role of the CIO, data-processing activities, being a creator of value and mastering business responsibilities.

    For more information please send an email to or visit the event website at 

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    The Information Technology Network – marcus evans Summits group delivers peer-to-peer information on strategic matters, professional trends and breakthrough innovations.


    Please note that the Summit is a closed business event and the number of participants strictly limited.

    About Frontline

    Frontline Systems Australia is an ICT infrastructure provider that helps customers innovate through IT.  The breadth of our offering, combined with the unrivalled expertise of our staff means we can be trusted to design, build and implement quality IT solutions with the world’s leading vendors.  Since 1992, we have been helping our customers re-imagine what IT can do for their business, providing a return on their investment and minimising business risk.

    About marcus evans Summits

    marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to individually tailor their schedules of keynote presentations, think tanks, seminars and one-to-one business meetings. For more information, please visit

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